Instructions
- UBC computers including those ordered using UBC research funds, must be encrypted. On delivery, Stores will submit an IT ticket and will send the computer to UBC IT for set-up.
- Encryption
- Installation of anti-virus software
- Installation of Microsoft Office Suite
- CWL log-on set-up
- Installation of VPN
- If additional UBC provided software is required, add a note to the CHBE order.
- The IT ticket number will be added to the CHBE order number.
- User to contact UBC IT referencing the ticket number:
- If local Administrative login is required to allow end user to install computer software.
- To discuss computers that are part of a computer equipment upgrade/purchase. These computers are dedicated to specific pieces of equipment but there are cases where computer may be a dual purpose laptop.
Computer Purchases through CHBE Stores
- Submit a ticket to the Faculty of Applied Science – IT Help Desk prior to purchasing any computer. APSC IT will review the hardware and make recommendations or alternate suggestions.
- If you do not consult the APSC IT Help Desk prior to purchasing, they may recommend returning the computer if it doesn’t meet their requirements for support.
- All warranty services must be specified in the order. If no warranty is specified, it is assumed NONE is to be purchased
- If you are interested in used computers, computers need to be in good working order from a company that provides certified refurbished computers.
- Please see Support my Computer for more information on the requirements that the APSC IT team can support. IT will still request that you check with them prior to purchasing.